Published on
May 2022

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◗◗Lead capture : Everything you need to know

4 min read

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One of the latest topics is the importance of lead capture for sales, businesses and trade show events. Exhibiting is essentially putting your brand out there in order to generate more revenue. Lead capture is the first step in converting anyone who walks up to your booth into a possible buyer, either now or in the future. Thus, we have created a small guide to answer your most important questions.

 

What is  lead capture?

Lead capture is a method of gathering information about people who express interest in a business and may become clients in the future. There are a few different ways to create a lead capture, but one of the most frequent is to create a form that allows clients to submit their personal information to a company, such as their personal and contact information. Companies can have lead captures on their websites, social media, emails, and other forms of contact to reach out to potential customers. At all types of trade shows and events, event lead capture technology is a solution that allows event organizers and exhibitors to capture, qualify, and instant follow up with leads, using features such as badge or a business card  scans. It also allows organizers to access event data, which provides them with vital information and insights, allowing them to hold future editions based on the analytics.

 

Why are lead captures important?

Lead captures are vital for every company that provides products or services since they are an excellent way to build and maintain a customer base. You can collect information from potential consumers and use it to contact them in the future, to provide details about your items and invite them to make purchases. A lead capture lets you establish sales and lead acquisition goals before your event, then puts attendee engagement data at your fingertips to show you how your event spend measures against your benchmarks. It can also help with the follow up emails after the event. When nurturing leads you can use the additional context obtained during the lead capture process to send a relevant follow-up message tailored to that person’s needs.

 

Why should someone ditch traditional lead capture?

Although traditional in-page forms are still at the center of most lead generation tactics, customers have become more demanding, protective of their data, and hesitant to give out personal information. Static forms aren’t as effective as they formerly were. Long forms may even be suffocating your lead generation efforts because they no longer deliver sufficient value to visitors. Furthermore, with traditional forms the possibility of capturing live data and insights for your team’s use, simply doesn’t exist. When employing more participatory and engaging approaches, such as multi-step forms, you will collect more qualified data while sparking user interaction by using an app or a lead generation chatbot. This applies for both consumer and business-to-business lead creation.

 

What is the importance of lead capture in trade shows?

People devote time and effort into exhibiting at trade shows and exhibitions in order to collect leads. Taking visitors’ information with simply a pen and paper, on the other hand, can be chaotic, resulting in lost leads and erroneous contact information, not to mention the fact that writing everything out by hand is time-consuming. This is the reason modern lead capture techniques and apps like momencio are in use, because you only need a tablet or smartphone to assist you collect all of the most crucial information about your leads. momencio features a direct interaction with a CRM system, which means you can save time entering leads into your database. In addition, you can establish a self-service kiosk with a tablet and an iPad display stand, allowing customers to enter their information, collect and explore your digital materials without your supervision.

 

momencio is here to help

If you are looking to incorporate lead capture to your events, momencio gives you a fantastic opportunity to maximize the efficiency of lead capture for your event. With many features like trade show badge scanners and follow-up metrics, it can be a wonderful addition and truly do it for you.

 


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momencio - AI Lead Enrichment

Overview

The AI Lead Enrichment is a proprietary service of momencio designed to simplify and enhance the
process of capturing and enriching lead information at any type of event.

By using momencio’s mobile or tablet app, you can use the device’s camera to take a clear picture of any form of identification, including, but not limited to, name tags/event badges/business cards. Our AI-driven service leverages OCR technology to identify any information captured and map any relevant data to a contact record. The contact record is then fed to our Lead Enrichment service, which creates a more complete contact record. The process provides exhibitors with the most accurate and up-to-date contact details available.

The Reality of Event Data Collection

In the dynamic environment of event floors, achieving perfect data accuracy can sometimes be challenging. Both traditional lead capture methods using event APIs and AI Lead Enrichment strive for
high accuracy, but various factors can impact the data collected:

  • Personal Email Usage: Some attendees register with personal email addresses.
  • Name Misspellings: Minor errors can occur during registration.
  • Generic Email Addresses: Use of addresses like marketing@domain.com.
  • Broad Registration Categories: Attendees might register under general titles (e.g., Biomedical
    Student).
  • Complex Company Structures: Companies with multiple sub-companies can complicate data
    accuracy.

     

AI Lead Enrichment is specifically designed to manage these scenarios, continually learning and
adapting to improve its accuracy.

Advanced Services for Lead Enrichment

AI Lead Enrichment leverages a suite of advanced tools and services to ensure the highest quality data retrieval:

  • Machine Learning: Continuously improves the accuracy of lead data.
  • AI (Artificial Intelligence): Enhances basic information with additional details.
  • Data Enrichment: Adds valuable contact details to enhance lead profiles.
  • LinkedIn Services: Provides up-to-date professional profiles.

Our Commitment to Excellence

AI Lead Enrichment excels in providing accurate data, yet certain edge cases may present challenges. These include:

  • Private LinkedIn Profiles: Some professional details might be inaccessible.
  • Personal Email Addresses: When registrants use personal rather than business emails.
  • Small-Scale Businesses: Limited online presence can affect data richness.
  • Self-Employed Individuals: Lack of company affiliation might limit available data.
  • Event Staff Contacts: Scanned badges may occasionally belong to event staff.
  • Extensive Sub-Company Networks: Complexity in identifying the correct entity.
  • Security-Sensitive Industries: Industries like military or government may have restricted
    information.


Despite these potential challenges,
AI Lead Enrichment strives to provide the best possible data,
ensuring valuable insights for effective follow-ups.

How AI Lead Enrichment Enhances Your Event Strategy

  1. Data Capture: Seamlessly capture attendee information such as first name, last name, and
    company name.
  2. Data Enrichment: Utilize AI to enhance this basic information with additional details like
    business email and LinkedIn profile.
  3. Immediate Engagement: Send personalized follow-up emails and provide links to personalized
    microsites to maintain engagement.

     

momencio’s AI Lead Enrichment innovative technology ensures high data accuracy and enrichment, significantly improving your follow-up strategies and boosting overall event ROI.

By operating independently of event-specific APIs, ULC offers versatility across various events while enhancing your lead capture and engagement efforts.

Additional Information on Event APIs

Traditional event APIs play a crucial role in modern event management, facilitating tasks like attendee data collection and session tracking. However, there are common challenges associated with these APIs:

  • Data Delays: Delays in data delivery can affect timely decision-making.
  • Inconsistent Data Quality: Variability in data quality can undermine event analytics.
  • Misleading Event Data: Issues like duplicates can lead to inaccurate attendee estimates.
  • Limited Data Scope: Traditional APIs might miss crucial information that enhances attendee
    engagement and event ROI.

     

momencio’s AI Lead Enrichment overcomes these challenges by offering enriched data with high
accuracy, making it a versatile and cost-effective alternative to traditional event APIs.

How AI Lead Enrichment Works

  1. Data Capture: Captures attendee information, including first name, last name, and company
    name.
  2. Data Enrichment: Enhances basic information with additional details like business email and
    LinkedIn profile.
  3. Immediate Engagement: Sends personalized follow-up emails and links to personalized
    microsites for continued engagement.

By leveraging momencio’s AI Lead Enrichment, you can transform event interactions into meaningful business opportunities, ensuring every lead is accurately captured and effectively engaged